If you have any questions or issues while using our products or apps, please reach out using the options below. We typically respond within 1 business day.
Weekdays 10:00 – 18:00 (KST)
Closed on weekends & public holidays (inquiries accepted 24/7)
When contacting us, including your product or app name, device/OS version, and a description of the issue will help us assist you more quickly.
For apps purchased through the App Store, Google Play, or other storefronts, payments, refunds, and subscription cancellations are handled according to each store's policies and procedures. For payment or refund inquiries regarding other products, please contact us at exapeak@naver.com.
Please send us your device and OS version along with a description of the issue (screenshots if possible) by email, and we'll look into it and guide you to a solution.
For inquiries related to accessing, correcting, or deleting your personal information, please contact our Privacy Officer(박성곤) at exapeak@naver.com and we'll take care of it.
We can customize our ready-made products to fit your specific requirements. Please submit your request via Product Adoption & Custom Inquiry.
You can download the latest version for your OS from the Latest Version Download section on each product's detail page. Store apps can be updated via the App Store or Google Play.
Feel free to reach out. Our team will personally review and respond to your inquiry.
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